Refunds/Cancellation Policy

Refunds

  • Refunds will only be initiated for damaged or defective products upon verification.
  • Refund requests must be raised within 3 days of receiving the product.
  • Refunds will be processed within 5-7 working days after approval and credited to the original payment method.

Cancellations

Orders can only be canceled within 24 hours of placing them, provided they have not been dispatched.

Non-Returnable Products

For hygiene and safety reasons, products that have been used or opened are non-returnable.

For refund or cancellation requests, please email us at support@planets.in with your order details.

Pricing

All prices on the website are listed in INR and are inclusive of applicable taxes. Planet-S reserves the right to change prices without prior notice.